Apple ID Account Bug Locks Some Customers Out of Accounts, Forces Password Reset

Apple customers are going through a problem that impacts their Apple ID, locking them out of their very own accounts, in response to a number of reviews from customers on social media platforms. The problem seems to be affecting some customers who say they had been logged out from a number of units after which prompted to alter their Apple ID password, whereas others look like unaffected by the bug. Resetting an Apple ID password seems to be working, and affected customers are reporting that doing so grants entry to their accounts as soon as once more.

First reported by 9to5Mac, the Apple ID password reset bug seems to be affecting a number of customers who’ve posted particulars of the bug on social media platforms. A Devices 360 employees member was additionally impacted, when his Apple ID was logged out on each his iPhone and iPad, adopted by a immediate to reset his account password.

A screenshot of the error posted by a developer
Photograph Credit score: Mastodon.Social/ Dave Wooden (@davewoodx)

Mac software program developer Michael Tsai detailed his expertise in a weblog submit, explaining that his iPhone first requested for his Apple ID password, then knowledgeable him that his account was locked. The reset course of was convoluted as he had Stolen Gadget Safety enabled, however Tsai managed to reset his password with none delay utilizing his Mac, though he says he skilled a couple of bugs within the course of.

Equally, developer Dave Wooden acknowledged in a Mastodon submit that he was alerted that his Apple ID was equally locked. A screenshot of the pop-up message reveals that account was locked “for safety causes”, with two choices Unlock account and Cancel. Like Tsai, he was additionally requested to attend for an hour as he had Apple’s new Stolen Gadget Safety function enabled on his cellphone. A number of different customers have additionally shared their experiences on Threads, X (previously Twitter), and Mastodon.

On the time of publishing this story, there have been no ongoing or current points affecting any of Apple’s providers — together with Apple ID and iCloud Account and Signal In — as per the corporate’s system standing webpage. There’s at the moment no phrase from Apple on why this concern is affecting some customers — we have reached out to the corporate for remark and can replace this story once we obtain a response.