Apple @ Work is completely delivered to you by Mosyle, the one Apple Unified Platform. Mosyle is the one answer that integrates in a single professional-grade platform all of the options essential to seamlessly and routinely deploy, handle & shield Apple gadgets at work. Over 45,000 organizations belief Mosyle to make tens of millions of Apple gadgets work-ready with no effort and at an inexpensive value. Request your EXTENDED TRIAL immediately and perceive why Mosyle is the whole lot it’s good to work with Apple.
There’s by no means an excellent time emigrate between machine administration distributors, however typically its vital. If your entire gadgets are deployed on the similar time (on a lease, and many others.), you possibly can time these machine refreshes with the brand new machine administration deployment; in any other case, you’ll be migrating mid-flight. The tip aim is to make sure that end-users haven’t any disruption.
About Apple @ Work: Bradley Chambers managed an enterprise IT community from 2009 to 2021. Via his expertise deploying and managing firewalls, switches, a cellular machine administration system, enterprise grade Wi-Fi, 1000s of Macs, and 1000s of iPads, Bradley will spotlight methods during which Apple IT managers deploy Apple gadgets, construct networks to assist them, practice customers, tales from the trenches of IT administration, and methods Apple may enhance its merchandise for IT departments.
Why are you migrating?
Earlier than you pull the set off, it’s good to be sure you’re making the best determination. Are you switching merely for value causes, or are there technical challenges your present MDM shouldn’t be permitting you to satisfy? Is it troublesome working with the assist group, and you’ve got unresolved points?
Migrating to a brand new machine administration vendor could be difficult, costly in value and labor, and extremely disruptive to productiveness. There are causes emigrate, however earlier than you start, it’s good to doc how your current vendor shouldn’t be assembly your wants and be sure that your new vendor can resolve that downside.
Planning is totally very important
When planning your MDM migration, you’ll need to begin with a complete planning doc and challenge administration plan. You’ll need to outline the scope of the migration, establish the inner stakeholders concerned, and set up clear goals and timelines.
Prospects first
A wholesome IT division is one which views finish customers as their clients and focuses on placing their clients first. With a MDM migration, you’ll need to be sure that the consumer expertise is on the forefront of the technique. One factor to recollect is that MDM is a instrument for IT first, so finish customers merely view it as a strategy to obtain insurance policies, apps, and many others. They simply need their gadgets to work. Whereas your group is likely to be excited in regards to the migration, for finish customers, it’s simply one other job. You’ll need to be sure that your migration path is as friction free as doable, dates are communicated, and coaching is finished.
Doc the whole lot
Documentation is the whole lot relating to MDM migrations. This consists of making ready detailed documentation on the variations between the previous and new MDM platforms, why the corporate is altering (transparency is essential), and offering coaching classes that may assist bridge these gaps. It’s additionally vital to have a devoted group to deal with queries and points that come up throughout and after the migration. I like to recommend setting a one-month migration window the place people can migrate themselves. Encourage people emigrate early to keep away from future downtime when their Macs could be in difficult center state.
Technical concerns
Deal with technical challenges by choosing the proper time to conduct the migration to reduce influence on enterprise operations. The tip of the quarter or fiscal yr shouldn’t be the time to kick off this migration. Discover a time when people aren’t touring (not round conferences, key occasions, summer time trip, and many others). You’ll additionally need to check the migration course of totally earlier than going totally reside can forestall many post-migration points. Don’t belief the distributors course of – confirm it and doc each step.
Wrap up
After the migration, repeatedly collect consumer suggestions to deal with any points promptly. Something associated to MDM migration ought to be thought-about a P1. IT kicked off the challenge, so IT should assist it. MDM migration can appear overwhelming, however the course of could be considerably streamlined with the best preparation, a deal with consumer expertise, and efficient change administration. TL;DR: The important thing to a profitable migration isn’t just in choosing the proper answer but in addition in managing the change and making your finish customers glad.
Apple @ Work is completely delivered to you by Mosyle, the one Apple Unified Platform. Mosyle is the one answer that integrates in a single professional-grade platform all of the options essential to seamlessly and routinely deploy, handle & shield Apple gadgets at work. Over 45,000 organizations belief Mosyle to make tens of millions of Apple gadgets work-ready with no effort and at an inexpensive value. Request your EXTENDED TRIAL immediately and perceive why Mosyle is the whole lot it’s good to work with Apple.
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