Asus received’t say if the ROG Ally’s SD card reader will ever be really fastened

1) Has Asus truly discovered a {hardware} repair for the defective SD card readers? If somebody RMAs their Ally to Asus this manner, will they get an SD card reader that not fails?

Our dedication is to help all clients successfully. If any consumer suspects they’re encountering points with their merchandise, we encourage them to achieve out and make use of our RMA course of as wanted. They will count on us to supply an acceptable decision.

2) What proportion of ROG Ally techniques have this situation?

We can not touch upon this at the moment.

3) Assuming there isn’t any {hardware} repair but, why has the guarantee solely been prolonged by one yr? 

Apologies Sean, however we can not touch upon assumptions.

4) What does Asus plan to do for patrons in territories outdoors the US? Will we see guarantee extensions and SD card reimbursement elsewhere?

Service insurance policies range from area to area and are topic to native legal guidelines and rules. Whereas I can not present you a blanket assertion that encompasses all world operations, you’ll be able to relaxation assured that our focus is high quality and our goal is to successfully reply our customers considerations, no matter location.