Sonos Stated Rolling Out Extensively Criticized App Redesign Took ‘Braveness’

Sonos this week launched a significant redesign for the Sonos app, introducing customizable dwelling display screen meant to ship a customized listening expertise. The replace was introduced again in April, however simply went stay, and sadly, it removes numerous options whereas additionally introducing a number of bugs.

A number of complaints on social media have known as the app a “step again” with lacking options like enhancing a track queue, managing playlists, shuffling a music library, and setting alarms and timers, together with gradual efficiency and hard-to-access system controls. There has additionally been suggestions from customers about lacking accessibility options.

The Verge requested Sonos concerning the unfavorable suggestions, and in response, Sonos mentioned that it is conscious of the complaints, however “it takes braveness” to rebuild a core product.

Redesigning the Sonos app is an bold endeavor that represents simply how significantly we’re dedicated to invention and re-invention. It takes braveness to rebuild a model’s core product from the bottom up, and to take action figuring out it might require taking just a few steps again to finally leap into the long run.

The app’s revitalization not solely goals to deal with what prospects have been asking us for within the short-term, however can also be essential for supporting the thrilling improvements to return from Sonos within the years forward.

We understand there are beloved options our listeners are desperate to proceed having fun with now. We’re working diligently to reintroduce them within the coming months, alongside extra enhancements that can make for a good higher app expertise.

That is only the start of an thrilling new chapter for Sonos as we proceed to increase the best way listeners can entry and revel in all of the content material they love in a extra customized and seamless method. Now we have at all times and can proceed to hearken to buyer suggestions so we are able to create sound experiences that effectively exceed each our requirements and the requirements of our listeners.

Sonos mentioned that it’s working to deal with the lacking options “within the coming months,” and the replace will finally result in “thrilling improvements” within the years to return. There is no such thing as a method for iOS prospects who’ve already upgraded their apps to return to the prior model, although customers are calling for Sonos to roll again the replace till the brand new app is extra totally fleshed out.