[ad_1]
As iMore’s resident downside solver, I assumed it might be a good suggestion to take a break from Tales from the Genius Bar in an effort to use my experience to assist readers with their annoying Apple tech issues. Whereas my colleague John-Anthony spends his days writing nice how-to guides for the positioning, generally you simply wish to get to the foundation of the issue and ask The Genius with out following a step-by-step tutorial.
On this week’s #AskTheGenius, I’ve chosen three questions from readers who reached out with particular issues concerning Face ID, HEIF Max file format, and condensing a JPEG to underneath 2MB for straightforward uploads. Listed here are your Genius Bar issues, solved!
Do you’ve got your individual story to inform from the world of Apple Retail? Tell us by way of X @TalesGeniusBar or by way of electronic mail
“Why do I’ve to maintain placing in my password with Face ID?”
With out additional data, this can be a actually arduous one to pinpoint. There are such a lot of potential points that may very well be inflicting your iPhone to ask for a passcode as an alternative of authenticating with Face ID. I’d all the time recommend beginning with resetting Face ID in settings and scanning your face once more. You will have modified glasses or shaved your facial hair and the sensors are now not choosing up your face appropriately.
If resetting Face ID by way of settings doesn’t remedy this downside there may very well be injury or grime impacting your iPhone’s digital camera lens. Attempt taking a smooth microfiber material to the show and totally cleansing any potential smudges that may very well be impacting the digital camera.
Face ID makes use of Apple’s machine studying to constantly search for the fitting face when activating. When you have somebody in your family, like a small youngster, who retains utilizing your cellphone, Face ID may very well be locking itself to forestall others from accessing your gadget.
Lastly, a passcode is required for Face ID on the greatest iPhones each time you restart your gadget. So in the event you flip your iPhone off at evening or in the course of the day this can result in a passcode immediate when you energy in your smartphone.
If Face ID continues to be not working then I extremely advise going to your native Apple Retailer the place a Genius Bar worker can run diagnostics to verify all Face ID sensors are working and there are not any defective elements. If the diagnostics take a look at is all clear, your last step can be to erase your gadget and begin recent as passing diagnostics would indicate there’s a software program fault.
“How does utilizing HEIF Max impression the sharing of images with non-iPhone customers? We regularly journey with those who use Android telephones and prefer to share.”
This query is off the again of this improbable iPhone tip which makes use of HEIF Max images to get entry to the iPhone 14 Professional, iPhone 15, iPhone 15 Professional, and iPhone 15 Professional Max’s 48MP digital camera with out taking over a great deal of storage.
HEIC, HEIF, and HEIF Max are appropriate with Android gadgets operating 10.0 and newer. If your pals personal older Android smartphones then you might come throughout some problem with sharing your trip images.
iPhones on iOS 17 take images in HEIF by default so in the event you’ve not had any points sharing images with pals up to now then it’s possible their Android gadgets are appropriate with the file format.
“What’s the process to acquire a JPEG that’s lower than 2MB in photograph dimension?”
Compressing a JPEG to underneath 2MB is definitely pretty simple on all the greatest Macs utilizing one in every of my favourite hidden options, the Fast Motion menu.
Merely right-click on the JPEG, choose Fast Actions, adopted by Convert Picture, and select a file format in addition to the picture file dimension — it couldn’t be a lot simpler.
When you don’t have entry to a Mac and wish to compress a JPEG instantly in your iPhone, Reddit person matthewr_1987 created a shortcut over 5 years in the past that I take advantage of often. You possibly can add the shortcut right here. Merely open Shortcuts, faucet the shortcut, choose a photograph, and select from three completely different picture file sizes. I extremely suggest utilizing Fast Actions as a primary alternative, nonetheless, as you get way more management over the ultimate file format and dimension.
Ask The Genius
Effectively, that’s it for this week’s iteration of #AskTheGenius. When you have any questions for a future column attain out by way of X @TalesGeniusBar or by way of electronic mail. Tune in subsequent time for extra options to your annoying tech issues or take a look at Tales from the Genius Bar to learn a few of the whackiest tales from the world of Apple Retail.
[ad_2]
Leave a Comment